Privacy policy
Privacy Policy for Pocket Prints
Last Updated: December 2025
1. Introduction Pocket Prints (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
2. Information We Collect To provide our printing services, we collect:
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Contact Information: Name, email address, phone number, and delivery address.
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Photo Data: Images you upload to the app for printing. We only access photos you specifically select.
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Transaction Data: Details about payments and order history (Note: Payment processing is handled by secure third-party providers like Stripe or Apple Pay; we do not store your credit card details).
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Device Information: Basic technical data such as device type and OS version to improve app performance.
3. How We Use Your Information We use your information strictly to:
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Process and deliver your print orders.
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Communicate with you regarding your order status.
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Provide customer support.
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Improve our app and user experience.
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Send occasional marketing updates (only if you have opted in).
4. Data Storage and Security We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Your photos are stored securely only for the time necessary to fulfil your order and are regularly deleted from our production servers after printing.
5. Disclosure to Third Parties We do not sell your data. We only share information with third parties necessary to run our service, such as:
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Delivery partners (e.g., Australia Post) to ship your orders.
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Payment gateways to process transactions.
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IT service providers who host our secure servers.
6. Your Rights (Access and Correction) You have the right to access the personal information we hold about you or ask us to correct it. To make a request, please contact us at [Insert Your Support Email].
7. No Tracking Disclosure This app does not track you across third-party websites or apps for advertising purposes.
8. Contact Us If you have any questions about this policy or our privacy practices, please contact us: Pocket Prints Melbourne, Victoria, Australia Email hello@pocketprints.com.au